Terms of Service

Last Updated: March 1, 2026

Welcome to Munch. These Terms of Service ("Terms") govern your access to and use of the website, platform, and services (collectively, the "Services") provided by JoinMunch Inc. ("Munch," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

1. Acceptance of Terms

By creating an account, accessing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you are using the Services on behalf of a business or entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Munch provides an all-in-one restaurant technology platform that includes, but is not limited to:

  • Custom restaurant website creation and hosting
  • Online ordering for pickup and delivery
  • Guest marketing and customer relationship management (CRM)
  • Review and reputation management tools
  • Analytics and reporting dashboards
  • Menu management tools
  • Payment processing facilitation

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.

3. Account Registration

To access certain features of the Services, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or incomplete, or if you violate these Terms.

4. Restaurant Owner Responsibilities

As a restaurant owner using our platform, you are responsible for:

  • Ensuring all menu items, pricing, descriptions, and images are accurate and up to date
  • Complying with all applicable local, state, and federal laws, including food safety regulations, health codes, and labor laws
  • Fulfilling orders placed through the platform in a timely and professional manner
  • Maintaining appropriate business licenses and permits
  • Handling customer complaints and disputes related to food quality, order accuracy, and service
  • Ensuring that your use of the Services does not infringe upon the intellectual property rights of any third party

5. Fees and Payment

Munch is free to use for restaurant owners. There are no monthly subscription fees, setup costs, or commissions on orders. We reserve the right to introduce paid features or premium tiers in the future, with advance notice to users. Payment processing fees charged by third-party payment processors are separate from Munch's services and are the responsibility of the restaurant owner.

6. Intellectual Property

Our Property

The Services, including all content, features, functionality, software, designs, text, graphics, logos, and trademarks, are owned by or licensed to Munch and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

Your Content

You retain ownership of any content you upload, submit, or display through the Services ("Your Content"). By uploading content, you grant Munch a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute Your Content solely for the purpose of providing and improving the Services. You represent that you have the right to grant this license and that Your Content does not violate any laws or infringe upon the rights of any third party.

7. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law, regulation, or third-party right
  • Upload or transmit viruses, malware, or other harmful code
  • Engage in fraudulent, deceptive, or misleading activities
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to the Services or related systems
  • Use automated means (bots, scrapers) to access the Services without our permission
  • Harass, abuse, or harm another person or entity
  • Send unsolicited communications (spam) through the platform
  • Impersonate any person or entity

8. Third-Party Services

Our Services may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those services.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MUNCH DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUNCH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Services
  • Any conduct or content of any third party on the Services
  • Unauthorized access, use, or alteration of your content or information
  • Any other matter relating to the Services

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID TO MUNCH IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

11. Indemnification

You agree to indemnify, defend, and hold harmless Munch and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Services, your violation of these Terms, your violation of any applicable law, or your infringement of any intellectual property or other right of any third party.

12. Termination

We may terminate or suspend your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease. You may terminate your account at any time by contacting us at support@joinmunch.com. All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability.

13. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in New York, New York. Each party shall bear its own costs and attorneys' fees. You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the federal or state courts located in New York County, New York.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with the Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Munch regarding the use of the Services and supersede any prior agreements between you and Munch relating to the Services.

18. Contact Us

If you have any questions about these Terms, please contact us at:

JoinMunch Inc.
Email: support@joinmunch.com
Website: joinmunch.com